Solutions Architect

at Rasa (view profile)
Location Berlin, Germany
Date Posted May 21, 2019
Category European Union - EU Blue Card Jobs
Germany - Residence Permit Visa Jobs
Job Type python



We are looking for enthusiastic solutions architects to support our customers with the use of our product, from debugging machine learning models to debugging their docker setup. Doing this well is core to the success of the company.


Thousands of developers worldwide build voice and chat systems with Rasa. As a solutions architect, you will be working directly with developers and product managers at companies using Rasa to build conversational assistants. You’ll support them in development, building models, testing and resolving issues. 

You will collaborate closely with Rasa’s product engineers to improve our product, including API design, docs, and usability.


You are excited about conversational software and letting people interact with machines through text and speech. You have experience programming in a couple of languages and a good understanding of the machine learning basics. You’re good at finding the root cause of a bug, and can find a solution or workaround when the obvious fixes haven’t worked.

You want to gain more experience with natural language processing, applied machine learning, and putting AI systems into production.


  • Degree in computer science or a related field, or at least 2 years experience developing software.

  • Familiarity with machine learning concepts

  • Experience teaching & communicating technical material

  • Practical experience applying machine learning

  • Experience supporting customers in a technical role

  • Comfortable with most of the following: linux, python, docker, kubernetes 

Nice to have:

  • Experience applying NLP

  • Experience shipping chatbots or voice apps


We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. However, you can definitely expect to:

  • Help our customer's engineers build ML-based bots and assistants with Rasa

  • Help them debug their installations of our product

  • Be the voice of our customers in product discussions, using what you’ve learned from helping them succeed to make our products more usable and valuable

  • Report back when a customer encounters shortcomings in our products and discuss how to improve them with our product and applied research teams

  • Run a workshop on best practices with the Rasa stack

  • Write a blog post explaining some aspect of Rasa’s code in detail

  • Collaborate with product teams to make our open source libraries easier to use

Visa Assistance

Open to assisting the right candidate with the following Visa(s) / Work Permit(s)

1) European Union - EU Blue Card Jobs
2) Germany - Residence Permit Visa Jobs

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