Technical Support Engineer

at 3YOURMIND (view profile)
Location Berlin, Germany
Date Posted November 3, 2019
Category European Union - EU Blue Card Jobs
Germany - Residence Permit Visa Jobs
Job Type linux
sysadmin
docker
bash
networking

Description

What you'll be working on

  • Support our Premium Customers to deploy our Software on Premise
  • Be part of the Customer Success Team and work very closely together with Project Managers
  • Help forming a scalable Technical Support Team
  • Define Workflows and automate repetitive tasks
  • Work closely together with DevOps and build and improve a Knowledge Base with them

What you should bring to the table

  • Experience in Enterprise Tech Support
  • Experience with Linux Server Management
  • Experience with Shell and Bash
  • Experience with Docker
  • You know how to configure: DNS, SSL, SSH, Firewalls
  • Friendly and professional communication
  • Customer focused mindset
  • Good English writing skills

Why you'll love working at 3YOURMIND:

  • You’ll be working in a unique industrial field at the front line of innovation and progress in 3D printing
  • You’ll have autonomy to make decisions along the process and overall responsibility and decision power from day one
  • We work in an informal environment with flexible hours
  • We have an amazing office in the heart of Berlin with a start-up atmosphere, passionate multi-cultural team, fruits, drinks and a chill room
  • We care about personal growth an invest in the development of our employees

Tips for successful Applications

  • Include a link to your GitHub account or similar
  • Describe in detail what tech you are most experienced with, from the the required tech stack
  • Share any open source projects you worked on

Visa Assistance

Open to assisting the right candidate with the following Visa(s) / Work Permit(s)

1) European Union - EU Blue Card Jobs
2) Germany - Residence Permit Visa Jobs

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